Privacy Policy

Last Updated: October 25, 2026

Del & Dia respects your privacy and is committed to protecting personal data collected through delanddia.com in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA).

1. Data Controller

Del & Dia

Address: 290/25 Moo 2, Ao Nang, Krabi, Thailand

Privacy Contact: LINE https://lin.ee/BburdAL

2. Information We Collect

When you submit a Wholesale Quotation Request or Bakery Consulting Enquiry, we may collect:

Business or company name
Contact person's name
Email address and phone number
Province, country, or project location
Business type and enquiry details
Product requirements, estimated quantities, or project information you provide

We may also collect technical information necessary for website operation and security.

3. How and Why We Use Your Information

We use your information to:

Respond to enquiries and requests
Provide product catalogues and quotations
Assess bakery consulting requirements
Communicate with you regarding your enquiry

Our processing is based on taking steps at your request before entering into a contract or, where appropriate, our legitimate interests.

We do not use enquiry form information for unsolicited direct marketing without the authorization required by law.

4. Data Storage and Disclosure

Form submissions are sent to Del & Dia's internal email account, with copies stored in our WordPress website administration system hosted on servers in Thailand.

Access is limited to authorized personnel involved in handling enquiries. We apply appropriate security measures to protect personal information.

We do not sell or share personal data with third parties for their marketing purposes. However, website hosting, technical, and email service providers may process information as necessary to deliver their services, subject to appropriate safeguards. Information may also be disclosed where required by law.

5. Data Retention

We retain enquiry information for up to 24 months from the last relevant communication.

After this period, personal data will be deleted, destroyed, or anonymized unless further retention is necessary for legal compliance or the establishment, exercise, or defense of legal claims.

6. Cookies and Third-Party Services

Del & Dia uses essential cookies and technologies required for WordPress website functionality and Cloudflare Turnstile spam protection. These necessary services remain active without cookie consent.

We use Google Analytics 4 (GA4) solely to measure website traffic and improve our website. Analytics data collection is enabled only after you click “Accept” on our cookie consent banner.

We do not use advertising cookies and have not installed Facebook Pixel or TikTok Pixel.

You can change or withdraw your consent at any time through the “Cookie Settings” link in our website footer.

Our website may display Google reviews and provide links to external services such as LINE and WhatsApp, which operate under their own privacy policies.

7. Your Privacy Rights

Subject to applicable PDPA requirements, you may have the right to:

Access and obtain a copy of your personal data
Request correction of inaccurate information
Request deletion or restriction of processing
Object to certain processing activities
Request data portability where applicable
Withdraw consent where processing is based on consent
Lodge a complaint with the relevant supervisory authority

To exercise your personal data rights, please contact us through LINE https://lin.ee/BburdAL or submit a written request to Del & Dia at 290/25 Moo 2, Ao Nang, Krabi, Thailand.

We may request additional information to verify your identity before processing your request.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations or legal requirements. The latest revision date will be displayed on this page.

If you have any questions about this Privacy Policy or how we handle personal data, please contact Del & Dia through LINE https://lin.ee/BburdAL.